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About Us

Terms And Conditions

  • Orders are shipped via U.P.S. or Fed. Ex., F.O.B. our Facility.
  • Standard Terms are net 30 days from date of invoice, (with approved credit), or C.O.D.
  • Major credit cards are accepted.
  • A Credit Application will be sent upon request.
  • $2.00 Handling Charge for orders under $50.00 (This does not include shipping charges).
  • Customers whose checks are returned due to insufficient funds will be charged the $35.00 bank fee.

 

Return Policy:

  • Merchandise may be returned ONLY IF UNUSED, (not worn) and with the original ticket still on the garment.
    Please DO NOT return merchandise without first calling Henry Segal Company for a Return Authorization Number.
    A Credit Memo will be issued usually within 2 days of receiving your items. Please indicate the credit memo # on your check when deducting a credit from your payment.
    All returns must be sent "FREIGHT PREPAID". Please indicate the R.A.# on your check, when deducting a credit from your payment.
  • Even exchanges will be accommodated "ONLY" upon receipt of returned merchandise, in original, unworn condition.
  • We CANNOT accept the return of any "OPENED" Shirt. All Shirts being returned must be "UNOPENED" and in their original packaging.
  • We CANNOT accept the return of any Shirt which has been cut to "SHORT SLEEVE" OR "SLEEVELESS", at the customer's request.
  • We CANNOT accept the return of any pants that have been "HEMMED" at the customer's request.
  • Returns may be subject to a 10% restocking charge.

 

Hemming Charge:

  • Add $2.00 per pair of pants.
  • Women's Pants are already "Hemmed" at 31 112".
  • Men's Pants have "Unfinished" Bottoms.
  • Add $3.25 per Shirt, for some styles of "Short Sleeve" or "Sleeveless" shirts.

 

Note:

  • Garments SHOULD NOT be laundered in "Heavy Duty", Industrial-Strength Washing Machines, or with Chlorine Bleach.
  • For best laundering results and garment longevity, Drip Dry the garments or "Tumble Dry" on "Cool" setting only, as extreme heat will shorten the life of any garment.
  • Press with "Cool Iron" only, when needed.
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